complaint

I recently sent this email. After two weeks I'm still waiting for a reply.
Service? What service? Manners? As if.

to the Marketing Manager,
I recently purchased an onkaparinga blanket from Adairs in Townsville. The reason I chose Onkaparinga was that as an Adelaide born Australian I had grown up with Onkaparinga blankets and they were a staple of my families linen closet for 25 years.I knew the quality and trusted the Onkaparina name. So when I chose this blanket my expectations were high. Imagine then when my ordered blanket arrived my dismay to find my Onkaparina cornflour blue blanket is made in China. I was not happy. I wonder if I have been duped. I query the quality of the product that just trades on a previous Australian made excellence. No doubt this blanket is warm and made from wool, that is not my issue. My problem is that I feel conned by Onkaparina and therefore sleepmaster Pty.Ltd. No one told me that the production had gone offshore. I try to support Australian products when and where I can but my ethos is hard to put into practice as most of the manufacturing of everything is done elsewhere, but I thought I would be safe with an Australian company. If I have misjudged sleepmaster and your line of products include a merino wool, Australian made product I apologize. Please point me in the right direction otherwise I will just have to sleep under another misconception.

take it back

I bought a watermelon the other day. I expected wet sweet melon.
It was tasteless. Nothing but water. SO
I took it back to Woolworths and got my money back.
The women said
"It is only what we can get now the floods are stopping deliveries"
Is this an excuse to put something that is clearly not first class on the shelves.
If it is the scraping of the bottom of the barrel why sell it. I would rather go without than be duped into thinking I'm getting quality.